Introduction
Snak Holdings (Pvt) Ltd respects your privacy. This policy explains how we collect, use, share and protect personal information when you visit https://snakholdings.lk, enquire about packaging products, request a quotation or place an order. We aim to comply with applicable Sri Lankan data protection requirements, including the Personal Data Protection Act, No. 9 of 2022, as amended, where applicable.
Information We Collect
We may collect your name, company name, email address, telephone number, billing and delivery address, product requirements, quotation and order details, correspondence, and technical information such as IP address, browser and website usage data. We may also receive payment status and transaction references from payment providers where applicable.
How We Use Information
We use information to respond to enquiries, prepare quotations, process and deliver orders, provide customer support, maintain business and accounting records, protect the website, and improve our products and services. We may send marketing messages where permitted by law and, where required, with your consent.
Cookies and Analytics
Our website may use essential cookies and analytics technologies, including Google Analytics, to understand website performance and visitor interactions. Non-essential technologies will be subject to consent where required. You can manage cookies using your browser settings and any cookie controls provided on our website.
Sharing Information
We do not sell personal information. Where necessary, information may be shared with delivery providers, payment processors, hosting and technical support services, analytics providers, suppliers involved in order fulfilment, or authorities when legally required. Some providers may process information outside Sri Lanka; applicable safeguards will be considered where required by law.
Security and Retention
We take reasonable organizational and technical measures to protect information, although no online service is completely secure. We retain personal data only as long as necessary for the purposes described above, legitimate business records and applicable legal obligations.
Your Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal data, withdraw consent where relevant, and exercise other applicable rights. We may verify your identity before responding. You may also raise concerns with the relevant authority where applicable.
Third-Party Links and Children
External websites have their own privacy practices. Our services are primarily intended for businesses and adults; we do not knowingly seek children’s personal information without appropriate authorization.
Updates
We may update this policy to reflect changes in our operations or legal requirements. Any revision will be posted on this page.
Contact
Snak Holdings (Pvt) Ltd
24, Madampittiya road, Colombo 01500
Email: snakholdingspvtltd@gmail.com
Website: snakholdings.lk